Edelweiss Dental House Sukhumvit 15 branch

Dr. Fern (Nutchaya Pakornsajjanun) and Dr. Jinnipa Rojsawatsuk are repeatedly praised for crown replacements and fillings — one expat had two crowns done for 46,000 THB ($1,400), a fraction of US pricing, with the dentist even offering to remake them if the lab shade didn't match perfectly. Multiple patients note the doctors explain each step in detail and work with a notably gentle touch, especially appreciated by patients with dental anxiety or sensitivity issues.

Dr. Jirapat Jaroonvechatam has handled wisdom tooth extractions for at least two patients across 2024–2025, with reviewers calling the process surprisingly smooth and efficient despite being nervous beforehand. Patients consistently mention the clinic provides upfront pricing with no hidden fees, and the location on Sukhumvit 15 is easy to reach by BTS or MRT, with parking available.

English communication is strong across the board — multiple expats from the UK, US, Australia, and Sweden note the staff and doctors explain treatment clearly in English before procedures start. The clinic uses modern equipment (described as up-to-date by Thai-speaking patients), maintains a visibly clean environment, and reception staff are noted for being attentive from check-in through discharge, even with nervous or young patients.

Two separate incidents involved billing disputes over cleaning costs — one German-speaking patient was quoted 1,200–1,800 THB for a cleaning but charged 2,800 THB, with staff giving vague explanations about undisclosed 'additional services.' A Swedish patient felt a 24-minute cleaning was rushed and incomplete compared to the 2-hour splits they receive in Europe, and the clinic used a drill instead of ultrasound.

Dr. Kittipat Termteerapornpimol received a serious complaint from a patient with thin enamel who reported the doctor dismissed concerns about sensitivity, then ground away over two-thirds of the front tooth surface, causing pain and increased sensitivity the next day with no follow-up care or concern shown. This patient explicitly warns others and recommends going to TDH instead.

One couple had a notably poor experience at this specific Sukhumvit 15 branch compared to another Edelweiss location — they reported staff on phones at the desk ignoring incoming patients, no greeting at arrival, and poor work quality on a partial denture repair (the false tooth left with tiny holes and rough texture). They did not return for planned further treatment and would not recommend this branch.