Dr Clear Aligners Dental Clinic

Some patients praise the doctors and nursing staff for clear explanations and good consultation — a couple of reviews mention the doctor explains things well and gives solid advice on treatment plans.

The clinic appears to handle clear aligner treatments, which is their main service, and a few patients report satisfaction with the process and staff attitude during their visits.

A couple of reviews note the atmosphere inside is pleasant and staff members are likeable, with at least one patient appreciating the straightforward treatment planning approach.

Multiple patients report serious credibility concerns — the most damaging review alleges the doctor couldn't produce her orthodontic diploma after 2 years of treatment, claimed she never reviewed the patient's plan despite personally giving it, and that treatment plans were made by lab employees using AI rather than licensed doctors. The reviewer also states staff pressured patients to leave 5-star reviews in exchange for free toothpaste to inflate ratings artificially.

At least two patients describe catastrophic treatment outcomes — one patient developed an open bite on both sides with a 1.5mm gap between upper and lower teeth, jaw misalignment, constant neck tension, and headaches that didn't exist before treatment. After over 2 years, the clinic allegedly ignored the patient for months and the promised 4-month treatment stretched far beyond that with no resolution.

Multiple reviewers complain about terrible scheduling, communication, and follow-up — patients report being kept waiting 1-2 hours to see the doctor, difficulty booking appointments, zero proactive updates on treatment progress, staff unable or unwilling to help coordinate next steps, and having to chase the clinic themselves about whether materials had arrived. One patient said even basic retainer follow-up required constant personal follow-ups rather than the clinic managing it.