Bangkok Smile MALO Dental Clinic in Nana Bangkok

Dr. Sunasa comes up repeatedly for dental crown work and periodontal treatment—patients say she explains everything in detail and the work is painless and gentle. Multiple long-term expat patients mention coming back every 6 months for cleanings and X-rays since Covid ended, noting the equipment quality matches Australian standards but costs a fraction of the price (one patient paid 2,200 baht/$66 for a full cleaning and exam).

Zoom teeth whitening is mentioned by name in several reviews as a strong service here—results are visible and the clinic books same-day appointments. One patient had a cleaning (15 min) then did the whitening in about an hour, and another noted the whitening 'really turn white' with noticeable results.

The receptionist and front-of-house team are called out by name in multiple reviews for being accommodating and knowledgeable, and the clinic has flexibility around scheduling—one nervous patient with dental anxiety says they were seen 'at any time with any problems' without fuss. Braces and retainer services are also mentioned, with one patient praising same-day retainer pickup or delivery.

One 1-star review describes the reception staff as unhelpful and robot-like, saying they kept saying 'no, no, and again no' when the patient walked in with a dental issue and felt actively unwelcome. This contradicts the positive reception feedback, so it may reflect a one-off bad interaction or communication breakdown rather than consistent practice.

One patient (a dentist herself) gave 1 star after the clinic refused to treat her, citing fear of causing pulpitis on a tooth with a proximal filling chip. She had X-rays taken 4 times trying to get the tooth positioned properly in the frame, and the dentist ultimately told her to go home and get treated in Russia instead—she felt the dentist wasn't competent and left with ongoing chewing discomfort.